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Salesforce Consulting

What we do

Oakpont is a full-service provider of Salesforce consulting services. From initial design and technical road mapping to system implementation and ongoing innovation, Oakpont partners with organisations at every stage of their Salesforce journey.

While many Salesforce consulting practices are capable of handling basic Salesforce configuration and development, Oakpont resources have spent on average 6+ years implementing Salesforce and relish the challenge of working within the most complex environments, delivering the most ambitious requirements.

  • unified-comms

    SERVICE OFFERINGS

  • SYSTEM REQUIREMENTS

    • Business Outcome Focused Requirements
    • Balancing Executive Reporting and Ease of Use
    • DESIGN
    • Iterative Development Allowing End User Feedback
    • Collaborative Process With Client Subject Matter Experts

    SYSTEM CONFIGURATION

    • Iterative Process of System Design Allowing For Mid Project Adjustments
    • System Development Driven by End User Feedback
    • DEVELOPMENT
    • Agile Process of Custom Code Development
    • Ability to Leverage Onshore or Offshore Development Resources

    SYSTEM TESTING

    • Multiple Points of End User and Functional Testing
    • Dedicated QA Resources Reviewing All Custom Code Development
    • DEPLOYMENT
    • Utilizing Industry Leading Deployment Tools and Processes
    • Collborative Process of Release To Ensure No Surprises For Your COE

    FULL END USER TRAINING

    • Development of Custom End User Training Guides
    • Onsite or Remote End User Solution Training
    • TRAIN THE TRAINER
    • Development of Custom End User Training Guides
    • Development of Custom Trainer Training Guide, Presentation, and Curriculum

    ONGOING SUPPORT

    • Post Go-Live Supplemental User Training
    • Delivery of New and Emerging Functional Requirements
    • Knowledge Transfer/Training of System Administrators or COEs

  • adobestock_269230023 [converted]-01-01

    MIGRATION & INTEGRATION

  • LEGACY DATA MAPPING AND TRANSFORMATION

    • Analysis of Existing Legacy Data
    • Technical Field Mapping of Data from Legacy System to New Technology

    INTEGRATION MIDDLEWARE TOOL SELECTION AND DEVELOPMENT

    • Middleware Selection Process and Guidance Based on Businsess Specific Needs
    • Development, Testing, and Deployment of Integration Tools

    DATA NORMALISATION AND CLEANSING

    • Normalizing of Data for Seamless Migration
    • Cleansing of Existing Data to Meet Current and Future Business Needs

  • crm

    VALUE ASSURANCE

  • TECHNOLOGY CAPABILITY ASSESSMENTS

    • Assessing Functionality and Purpose of Exisitng Technologies
    • Approach Assessment Through Current and Future Business Proccesses

    SYSTEMS ARCHITECTURE MAPPING

    • Mapping of Existing Technical Systems Architecture Across Current Technologies
    • Total View of Interactions and Integrations Between All Systems

    TECHNOLOGY INVESTMENT ROADMAPS

    • Developing Innovative Approaches Based on Needs Throughout Business Lifecyle
    • Providing Clear Operational and Technical Alignment for Accurate Business Planning

  • mobility

    ONGOING SERVICES

  • CAPTURE

    • Ongoing Backlog Capture and Functional Grouping of Net New Requirements.
    • Enable Ongoing Innovation with Business Process Changes and End User Requests

    PRIORITISE

    • Collaborative Priortization Exercises and Quarterly Review Roadmapping Sessions
    • Ensuring Net New Requests Align and Impact Larger Organizational Initiatives

    SOLUTION

    • Solutions Developed Based on Business Process Alignment, Scalability, and Systems Expertise
    • Due Diligence and Impact Analysis on Downstream Processes

    BUILD & TEST

    • Iterative Build and Sprint Cycles
    • End User Review & Feedback
    • Prioritized Adjustments & Enhancement Capture

    DEPLOY

    • Metadata Packaging & Migration
    • Cadenced Deployment Schedules

SYSTEM REQUIREMENTS

  • Business Outcome Focused Requirements
  • Balancing Executive Reporting and Ease of Use
  • DESIGN
  • Iterative Development Allowing End User Feedback
  • Collaborative Process With Client Subject Matter Experts

SYSTEM CONFIGURATION

  • Iterative Process of System Design Allowing For Mid Project Adjustments
  • System Development Driven by End User Feedback
  • DEVELOPMENT
  • Agile Process of Custom Code Development
  • Ability to Leverage Onshore or Offshore Development Resources

SYSTEM TESTING

  • Multiple Points of End User and Functional Testing
  • Dedicated QA Resources Reviewing All Custom Code Development
  • DEPLOYMENT
  • Utilizing Industry Leading Deployment Tools and Processes
  • Collborative Process of Release To Ensure No Surprises For Your COE

FULL END USER TRAINING

  • Development of Custom End User Training Guides
  • Onsite or Remote End User Solution Training
  • TRAIN THE TRAINER
  • Development of Custom End User Training Guides
  • Development of Custom Trainer Training Guide, Presentation, and Curriculum

ONGOING SUPPORT

  • Post Go-Live Supplemental User Training
  • Delivery of New and Emerging Functional Requirements
  • Knowledge Transfer/Training of System Administrators or COEs

LEGACY DATA MAPPING AND TRANSFORMATION

  • Analysis of Existing Legacy Data
  • Technical Field Mapping of Data from Legacy System to New Technology

INTEGRATION MIDDLEWARE TOOL SELECTION AND DEVELOPMENT

  • Middleware Selection Process and Guidance Based on Businsess Specific Needs
  • Development, Testing, and Deployment of Integration Tools

DATA NORMALISATION AND CLEANSING

  • Normalizing of Data for Seamless Migration
  • Cleansing of Existing Data to Meet Current and Future Business Needs

TECHNOLOGY CAPABILITY ASSESSMENTS

  • Assessing Functionality and Purpose of Exisitng Technologies
  • Approach Assessment Through Current and Future Business Proccesses

SYSTEMS ARCHITECTURE MAPPING

  • Mapping of Existing Technical Systems Architecture Across Current Technologies
  • Total View of Interactions and Integrations Between All Systems

TECHNOLOGY INVESTMENT ROADMAPS

  • Developing Innovative Approaches Based on Needs Throughout Business Lifecyle
  • Providing Clear Operational and Technical Alignment for Accurate Business Planning

CAPTURE

  • Ongoing Backlog Capture and Functional Grouping of Net New Requirements.
  • Enable Ongoing Innovation with Business Process Changes and End User Requests

PRIORITISE

  • Collaborative Priortization Exercises and Quarterly Review Roadmapping Sessions
  • Ensuring Net New Requests Align and Impact Larger Organizational Initiatives

SOLUTION

  • Solutions Developed Based on Business Process Alignment, Scalability, and Systems Expertise
  • Due Diligence and Impact Analysis on Downstream Processes

BUILD & TEST

  • Iterative Build and Sprint Cycles
  • End User Review & Feedback
  • Prioritized Adjustments & Enhancement Capture

DEPLOY

  • Metadata Packaging & Migration
  • Cadenced Deployment Schedules